CUSTOMER REVIEWS
97% of customers
would refer us to friends
Thanks
[Oil Change / Lube]
Excellent work and customer service!
Making things right
[Oil Change / Lube]
This review is for a return visit. Original oil change done resulted in multiple issues. Rum River Automotive did a number of things, including replacing my oil plug, cleaning the oil mess from underneathmy vehicle, and new oil/filter change. Additionally, they said they would make it right, should there be any further issues (and documented it on file). Transparency was important. They owned what happened and said they will make sure to monitor/follow-up, as well.
No title
[Oil Change / Lube]
I always have a good experience. The people are nice and honest. I whait for my oil change. They are usually very fast.
Oil Change
[Fluids / Filters]
In and out quick for an oil change
RumRiver Automotive is the best
[Oil Change / Lube]
Rum River Automotive is the best! I really appreciate that they were willing to work with me to find a time to do my services around my schedule. Troy is a great person to do business with. Even remembers my name when I go in there.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Flat tire
[Tire Rotation / Repairs]
Had a tire that went flat 3 days in a row… “fixed” the valve stem but that was not the issue and had to return to the shop the next day after IT WENT FLAT AGAIN. You guys corrected the issue, apologized for missing the clearly obvious issue, and did it right by me with no issues. Work was quick and greatly appreciated.
Diagnostic
[Car Tune Up / Car Diagnostics]
Good communication
Tc
[Tire Sales / Replacement]
Fair price great service
Service
[Oil Change / Lube]
Could not be more satisfied on my first visit
Best place around
[Oil Change / Lube]
Super attentive and ready to answer any questions! Go above and beyond.
Van maintenance
[Car Tune Up / Car Diagnostics]
They do a great job and take care of any issues that arise.
Van maintenance
[Car Tune Up / Car Diagnostics]
We feel confident in their work and assessing any problems we may have.
Customer service
[Steering / Wheel Alignment]
Great customer service!
N/A
[Tire Sales / Replacement]
N/A
Wonderful experience!
[Brake Repairs / Replacement]
Wonderful experience! They were able to shuttle me to and from work so I never had to worry about finding a ride. They explained everything well and were so kind throughout the process!
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Oil change and maintenance
[Oil Change / Lube]
Rum river auto always gets the maintenance done on my car in a reasonable time! 10/10 recommend
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Great service
[Complete / General Auto Care]
Great staff, also! Maintenance, troubleshooting, and repairs all done well!!
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Quality service
[Oil Change / Lube]
Quality service. Good communication. Will be a returning customer.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Service Work
[Tire Sales / Replacement]
Excellent customer service and top notch communication! Thank you
Great Company
[Engine Service / Repair]
Great people and very knowledgeable about vehicles ? Please see my full review on Yelp
No title
[Complete / General Auto Care]
Cheaper than expected
Always great service!!!
[Complete / General Auto Care]
They always do a great job and have great customer service!!
Love it
[Heating / AC system repairs]
Honest, trustworthy, overall great!!
New tires
[Tire Sales / Replacement]
Friendly and professional service! Highly recommend
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Best Service
[Complete / General Auto Care]
The guys at Rum River Automotive are great! Tom was very helpful and provided the best customer service.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Rum River Automotive
[Starting / Charging]
I was referred to Rum River Automotive by a friend who said Rum River Automotive has always done a good job and is reasonably priced. Based on that, I brought my newly purchased Chevy truck in for inspection and any needed repairs. Needed repairs were identified and a quote was provided. The work was done quickly, I was kept in the loop the entire time. I really appreciate the availability Tom provided through text message. He was clear and direct the whole time. He came in under his quote! I’ll highly recommend Rum River Automotive and I will be returning again.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Fantastic
[Starting / Charging]
As always, service that was done was thorough and at a fair price! Great help to us!!
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Good work
[Struts / Shocks]
Good service
Vehicle owner
[Multi-point Inspection]
Quick, thorough, great staff, and great prices
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Thorough and Personalized Service
[Heating / AC system repairs]
I appreciated the thorough maintenance checklist on my invoice and ease of communication.
Great Service
[Oil Change / Lube]
Amazing Service
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Oil Change
[Oil Change / Lube]
Troy & his crew are all amazing. The service I received was next to none. I highly recommend Rum River Automotive.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
'09 Cadillac DTS
[Brake Repairs / Replacement]
Good people! Worked with my schedule. Got it done quickly.
None
[Tire Rotation / Repairs]
When my tire went flat Rum River Automotive pick up my car at my place of employment and fixed the flat tire and returned my car before the end of my shift ?
Rum River automotive
[Complete / General Auto Care]
I want thank the team at Rum River Auto. They all did an awesome job on my jeep. I love bring my jeep there. They are honest and very nice and caring auto mechanics.
Rum River Auto
[Oil Change / Lube]
Great family owned business!
None
[Oil Change / Lube]
Always a great experience at Rum River Auto
Always satisfied
[Oil Change / Lube]
I always have a good experience here - they are friendly, quick, accommodating, and fairly priced. I love the texting/chat feature to schedule appointments! Offer lots of discounts as well - I rarely go without using a coupon for services.
Fast! Good quality
[Steering / Wheel Alignment]
They came recommended by our mechanic. They were easy to schedule with and fast! They did a great job for a great price.
Rum River Auto
[Preventative Vehicle Maintenance]
We trust Troy at Rum River Auto to keep our vehicles running efficiently!!
Great local service
[Belts / Hoses]
These folks are really great at handling issues. They worked with the warranty I had on my vehicle and solved a complex issue quickly with frequent updates. The front staff was very easy to work with,
Outstanding Service!
[Oil Change / Lube]
The staff at Rum River Automotive is outstanding! Tom out front is knowledgeable, helpful and makes sure you are taken care of. Troy is always around and working alongside all his employees. I have been going here for at least 12 years and they are amazing!
Winter checkup
[Preventative Vehicle Maintenance]
Excellent service from both Tom and Jesse. I had my Subaru for inspection and winterizing. Great care and they have fantastic mechanics. Thank you. Turned around and now brought in older Colorado for same service - very pleased with my care.
Friendly
[Tire Sales / Replacement]
Very quick and easy to get the problem solved
Great and honest work.
[Engine Service / Repair]
I had my alternator replacement done at Rum River Automotive. They were transparent about the labor it required and I was happy with the price they gave me. I will happily rely on them with any future repairs needed!
Auto repair
[Engine Service / Repair]
Great fast reliable service, I appreciate the honesty and integrity of this company!
Switched and never looked back
[Oil Change / Lube]
Never had an issue here, switched shops and never looked back.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Great company, great customer service.
[Tire Rotation / Repairs]
Great service.
Troy and his Team
[Oil Change / Lube]
Look at Yelp. I just posted it.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Great Service
[Oil Change / Lube]
Clean environment. Flexible scheduling. Friendly staff.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Would Recommend!
[Complete / General Auto Care]
I've been bringing my vehicle here for years.. their prices are fair, their attention to detail is spot-on, and their customer service is top notch.
Excellent service
[Steering / Wheel Alignment]
Great company to work with.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Tire repairs
[Tire Rotation / Repairs]
Everyone was awesome! Great job very friendly! Highly recommended
Great service
[Oil Change / Lube]
I reached out on a Friday to get my oil changed the following week. The team reached out right away and was able to get me in Monday morning. Everyone was so friendly and got me in and out quickly. I will be definitely going back.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Recommended
[Complete / General Auto Care]
Yes, I would recommend service as 5 stars to friends.
Friendly Place
[Struts / Shocks]